Customer Service Representative

Customer Service Representative - Chubb External Careers

• Provide superior customer service and quality technical content in a fast-paced, automated, high-volume environment
• Assume ownership and timeliness relating the home inspection process, producer notifications, transacting policy changes, and updating underwriting notes efficiently and accurately
• Review and determine compliance in accordance with inspection requirements, and process non-renewals and cancellations
• Demonstrate the ability to analyze information to make appropriate decisions and solve problems while supporting the underwriting centers
• Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products, and home inspection details

• Strong decision-making skills in a fast-paced, high-volume environment
• Strong time management skills, with ability to meet deadlines while managing multiple priorities with a focus on results
• Outstanding, effective, and service-focused communication skills, both verbal and written
• Proficient in computer skills, multi-application navigation and multi-tasking
• Strong attention to detail and accuracy
• Demonstrate professionalism, accountability, and taking personal pride in the handling of inspection processing and support to our business partners and our valued agency partners

• Provide superior customer service and quality technical content
• Assume ownership and timeliness relating the home inspection process
• Review and determine compliance in accordance with inspection requirements
• Demonstrate the ability to analyze information to make appropriate decisions
• Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.